Patella patella patella

I had my squat primary day today and it hurts so bad during back offs. I couldn’t finish a set and then I fully stopped. I continued the rest of the program and it got so bad where it was agony even just to exist sitting down. I am honestly really disappointed because the whole reason I got a Coach was to work on this issue and have it go away, but my coach hasn’t really done anything other than saying that we’ll have to watch and see, and hasn’t changed my program at all. I feel like my program is just a cookie cutter paste that isn’t getting customized at all which I really don’t like.